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186495
Posted Tuesday, January 22, 2008 - Post #20547
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Gamma
GenoPro version: 3.0.1.0
Last Login: Tuesday, September 3, 2019
Posts: 3, Visits: 20
Thanks for your prompt reply.
GenoProSupport
Posted Monday, January 21, 2008 - Post #20539
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Gamma
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GenoPro version: 3.1.0.1
Last Login: Saturday, May 11, 2024
Posts: 4,887, Visits: 22,766
According to our logs, you never made a backup, however in November 2007, you sent GenproGggfam.gno to jana and pagibson.  You may ask them if they still have the email message you sent them.

Edited: Monday, January 21, 2008 by GenoProSupport
appleshaw
Posted Monday, January 21, 2008 - Post #20538
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: 4 hours ago
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Have you looked in?
http://support.genopro.com/MyBackups/

Edited: Monday, January 21, 2008 by GenoProSupport
186495
Posted Monday, January 21, 2008 - Post #20537
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Gamma
GenoPro version: 3.0.1.0
Last Login: Tuesday, September 3, 2019
Posts: 3, Visits: 20
I have reformatted and had to reinstall Genpro. I thought I had made a backup to your server but can not access it. Can you please check to see if there is one.


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