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Customers
GenoPro version: 3.0.1.5
Last Login: Sunday, January 12, 2020
Posts: 2,
Visits: 3
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Hi, I have a new email address and a new(ish) computer and cant get access to my old account or Golden Key. Is there anyway of someone updating my details and letting me know what my golden key is. Thank you.
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Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.0
Last Login: Yesterday @ 11:27 PM
Posts: 1,595,
Visits: 32,481
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Log on with your old email address and when you have logged in you will see an extra link Control Panel. Here you will see your Golden Key
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Customers
GenoPro version: 3.0.1.5
Last Login: Sunday, January 12, 2020
Posts: 2,
Visits: 3
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Hi, unfortuantly I bought the product a few years back and have never logged in so I dont know my old password. I cant even have the password sent because I dont have access to my old email account.
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Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.1
Last Login: Monday, May 12, 2025
Posts: 952,
Visits: 10,077
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Fill the ticket and enter your OLD email address and we will check if it match our records.
http://support.genopro.com/support.aspx
We will merge your current account with your old one so you can recover your original key.
Edited: Monday, July 19, 2010 by
jcmorin
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Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Tuesday, October 28, 2025
Posts: 4,886,
Visits: 22,799
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I have consolidated your old email addresses to your new account, so you may access your GenoPro account and registration key from any of your email addresses.
I send you an email containing your golden key (registration key) so you may use GenoPro.
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