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Home » GenoPro Help and Technical Support » Using GenoPro - How to... » I cannot download genpro

I cannot download genpro

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lisa burditt	Posted Friday, October 14, 2011 - Post #29113
Forum Newbie Forum Members Last Login: Friday, October 14, 2011 Posts: 1, Visits: 4	When I try to download genepro, it does not give me the run option and instead asks if I want to open it. When I do open it, it is just gibberish. Can someone help me? I have tried so many times with no success. My firewall is wide open so that is not an issue. Thank you
GenoProSupport	Posted Friday, October 14, 2011 - Post #29114
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Tuesday, October 28, 2025 Posts: 4,886, Visits: 22,799	I am curious what web browser you are using (Internet Explorer, FireFox, Chrome, Safari) and what version of Windows you are using. Each software program have slightly different mechanism to download files.
jgottuso	Posted Friday, October 14, 2011 - Post #29116
Forum Newbie Forum Members Last Login: Friday, October 14, 2011 Posts: 1, Visits: 3	I am having the same trouble of not being able to download GenoPro with having only gibberish. I am using the latest version of Firefox, but I am also using a Mac. Does GenoPro support Mac operating systems? And if not, why not?
GenoProSupport	Posted Friday, October 14, 2011 - Post #29117
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: Tuesday, October 28, 2025 Posts: 4,886, Visits: 22,799	jgottuso (14-Oct-2011) I am also using a Mac. Does GenoPro support Mac operating systems? And if not, why not? GenoPro does not work on a Mac, unless you have special software like Parallels or VMFusion. It would take years to port GenoPro to the Mac platform and we do not have the resources for this.

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