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Home » GenoPro Help and Technical Support » Web site and Online services » Cannot log into Forum with IE10


Cannot log into Forum with IE10

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Nand
Posted Friday, April 12, 2013 - Post #31641
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:31 AM
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I just tried to login from a "Windows 7" system running "IE10" but I always get directed to the "Welcome Guest" screen.  No error message displayed. 

Also tried the mail address instead of the username to no avail.

Same account ("Nand") and password work OK from my "Windows Vista" system with "IE9".

Could someone please check the forum error log and tell me what is wrong?

Reason for trying "IE 10" is that I am no longer able to upload images to forum topics. No warning, no error message neither.

Edited: Sunday, April 14, 2013 by Nand
Nand
Posted Friday, April 12, 2013 - Post #31642
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:31 AM
Posts: 472, Visits: 3,196
Selecting a different browser mode like "IE 10 Compatibilty View" or "IE 9" does not help neither.
Nand
Posted Saturday, April 13, 2013 - Post #31643
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:31 AM
Posts: 472, Visits: 3,196
Removed IE10, switched back to IE9 and then noticed that "Tools/Internet Options/Security/Security level for this zone" was set to "Custom level".  No idea how that happened.

Used the [Reset all zones to default level] button and all seems to work again.
Nand
Posted Sunday, April 14, 2013 - Post #31647
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 10:31 AM
Posts: 472, Visits: 3,196
Re-installed IE10.

Logins work OK now.


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