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Problem with SVG on own server

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Author SVG genomap not viewable with Mozilla Firefox on own server
Posted Saturday, May 25, 2013 - Post #31818
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GenoPro version: 3.0.1.4

Last Login: Saturday, August 22, 2020
Posts: 39, Visits: 211
When I send the GenoPro report to the familytrees.genopro.com server then the genomaps are excellent displayed with the Mozilla Firefox on my PC.
See  http://familytrees.genopro.com/Erhardt%20Stiefel/Stiefeltrees/deutsch/default.htm

That means my Mozilla Firefox is o.k. for SVG genomaps !

But when I send the GenoPro report to the server where my own domain is hosted and want to dispal the genomap lateron then the  Mozilla Firefox shows: "A Plugin is needed to show these contents." and the link "Install Plugin .."

http://support.genopro.com/Uploads/Images/efc25080-8196-49aa-a264-92ab.JPG

If I click to the link it results in the message that there is no Plugin available.
A Minute later GenoPro shows this note:

http://support.genopro.com/Uploads/Images/0e424dde-d5c3-4bf1-9e5c-6ff6.JPG



Question: Does the server need also a special software or a plugin for SVG displaying or what may be the reason for that different behaviour?
Another question: Is it possible to send a single genomap via email to someone else? Which file(s) have to be send? 


 


Edited: Saturday, May 25, 2013 by Erhardt Stiefel
Posted Saturday, May 25, 2013 - Post #31819
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Monday, October 11, 2021
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Your hosting server may not  be configured correctly to serve .svg files.  this may be of some help http://www.genopro.com/help/report-generator/web-publishing/hosting/


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Monday, June 3, 2013 - Post #31863
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GenoPro version: 3.0.1.4

Last Login: Saturday, August 22, 2020
Posts: 39, Visits: 211
Thanks for your hint.
When I sent your answer to my server provider he gave me the problem solution immediately.

The solution was:
I had to add these two statement lines to my .htaccess file

AddType image/svg+xml svg svgz
AddEncoding gzip svgz

I hope this will help other GenoPro users with the same problem Smile


 


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