|
|
|
|
GenoPro version: 2.5.4.1
Last Login: Tuesday, September 24, 2013
Posts: 3,
Visits: 10
|
Hi, thanks for your help, our IT department managed to sort it out for me in the end
|
|
|
|
|
Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.1
Last Login: Monday, May 12, 2025
Posts: 952,
Visits: 10,077
|
Have you tried with another browser maybe? The error "the page cannot be displayed" is typically a blocked page 
|
|
|
|
|
GenoPro version: 2.5.4.1
Last Login: Tuesday, September 24, 2013
Posts: 3,
Visits: 10
|
Hi
Yes I can download from that link on Microsoft, our IT Services have advised me there should be no issue my end to be able to download as I have administrator priviliges.
It's a strange one! I've attempted again but again unsucessfull. Any other ideas?
Thanks for your help
|
|
|
|
|
Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.1
Last Login: Monday, May 12, 2025
Posts: 952,
Visits: 10,077
|
The download works fine but it's a ".exe" file and often network or computer prevent user to install new software. That's why it must be blocked either from the computer itself or from the network.
We have no reported issue beside you about download problem, I've just did a test myself and works perfectly. Just for fun... can you download a ".exe" file from Microsoft?
|
|
|
|
|
GenoPro version: 2.5.4.1
Last Login: Tuesday, September 24, 2013
Posts: 3,
Visits: 10
|
I am trying to download your GenoPro software for some testing, your website states it can be trailed for 14 days. When I click the download now link, I am getting the error message "Internet Explorer cannot display the webpage" - I have spoken to our IT department who have advised me that there is a problem with the website and all is fine our end. Can you look into for me and provide advice? We were keen to test your system as we feel it could be beneficial to the council
Regards
Tom Shepherd
Edited: Tuesday, September 24, 2013 by
jcmorin
|