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Home » GenoPro Help and Technical Support » Using GenoPro - How to... » Genopro quits working and closes


Genopro quits working and closes

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Author Happens with I try to import a specified family
f.freeman
Posted Monday, October 26, 2015 - Post #36065
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GenoPro version: 3.0.0.4
Last Login: Tuesday, April 9, 2024
Posts: 1, Visits: 9
I just upgraded to the new 2016 version and am running on Windows 10.  I want to import just one family from a .ged file.  I choose import .ged file with import section selected and a family ID entered and press import.  The import log says it completed with no errors buth then the program crashes and says gedcompro has quit working and then closes.

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jcmorin
Posted Monday, October 26, 2015 - Post #36066
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Gamma
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.0
Last Login: Wednesday, October 7, 2020
Posts: 952, Visits: 10,075
How big is your gedcom file? GenoPro is know to have issue placing the objects when it's a big file. I recommend you try the option: "Skip AutoArrange"


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