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Posted Wednesday, November 4, 2015 - Post #36117
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GenoPro version: 3.1.0.0

Last Login: Wednesday, June 3, 2020
Posts: 1, Visits: 5
Help! I have tried to download the new version of Genopro. I originally bought this in 2009. As I had My family tree open I couldnt install the new version and I couldnt close the tree because it wouldnt save the changes. So I cant close the window until I have the new version and I cant get the new version until I close the programme down. What do I do???

Edited: Wednesday, November 4, 2015 by GenoProSupport
Posted Wednesday, November 4, 2015 - Post #36119
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GenoPro version: 3.1.0.1

Last Login: Friday, September 30, 2022
Posts: 4,748, Visits: 22,532
If you are using GenoPro 2016, feel free to use this temporary key which is valid for 6 months: 3-U43s-RsN6-L2H3-TMP

If you are using GenoPro 2011, enter your registration key (starting with 8BD and ending with 22195) and it will work.


Edited: Wednesday, November 4, 2015 by GenoProSupport
Posted Wednesday, November 11, 2015 - Post #36173
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GenoPro version: 2.5.4.1
Last Login: Thursday, November 7, 2019
Posts: 1, Visits: 3
I am experiencing the same problem. I JUST bought the program in March, and now the 2016 version won't even let me save. It says my registration key is valid for the 2011 software but not the 2016. 
I have followed the instructions for updating my key, but it wants me to purchase the program again. 
Please help. 
I only upgraded to the 2016 software because my computer crashed a few months ago, and I couldn't find 2011 available to install

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Posted Wednesday, November 11, 2015 - Post #36174
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GenoPro version: 3.0.0.6

Last Login: Sunday, October 3, 2021
Posts: 97, Visits: 6,534
Hi,
You can download Genopro 2011 from this link:   http://www.genopro.com/archives/

Download the version 2.5.4.1 file, which is the latest (last) version of GenoPro 2011; ,any of the version 3.x.x.x files are GenoPro 2016 which need you to purchase a new registration key.

If you want to upgrade to GenoPro 2016,  check out this link:       http://www.genopro.com/GenoProX/crowdfunding/
The $15 package includes an upgrade to GenoPro 2016

Martyn.


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