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Author Unable to open my previous GNO files to the latest version Geno Pro
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Posted Tuesday, April 19, 2016 - Post #36963
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Gamma
GenoPro version: 3.0.0.7
Last Login: Monday, May 10, 2021
Posts: 1, Visits: 6
Hi,

I just downloaded the newest version of Geno Pro 2016 and I cannot open any of my previous files.
Even files that were created three months ago using a trial Geno Pro version with a free evaluation key.
Every time, I am trying to open one of these files, the set up wizard pops up and re installs the program again, but failing to open the file...

Any idea what is going on...?


Thank you,

Achilles
GenoProSupport
Posted Tuesday, April 19, 2016 - Post #36964
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Yesterday @ 7:21 PM
Posts: 4,887, Visits: 22,760
Feel free to to send your .gno file to support at genopro dot com and we will investigate.


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