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Home » GenoPro Help and Technical Support » Installing GenoPro - Registration key » lost registration key


lost registration key

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jean1952f1
Posted Thursday, June 9, 2016 - Post #37153
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Gamma
GenoPro version: 3.0.1.0
Last Login: Sunday, April 18, 2021
Posts: 4, Visits: 12
Hi I have lost my registration key that i Purchased quite a while ago. Jeanjohnwilliams@hotmail.com
Martyn
Posted Thursday, June 9, 2016 - Post #37154
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GenoPro version: 3.0.0.6
Last Login: Thursday, November 9, 2023
Posts: 97, Visits: 6,555
Hi, You could try the following, and see if it finds a registration key for you. When you are logged in to the forum, click on the "My Profile" tab on the bar to the right of the "Welcome xxxx (Logout)" text Then click on the "GenoPro" tab to the far right of the tabs list (you may need to click on this more than once, as sometimes this will come up with an empty screen) When the tab responds with your profile information, navigate to the "Registration Key" section and click on "Manage", this will show your registration key or keys if you have more than one, and which version of GenoPro the key is for. (Version 2.5.4.1 is the last GenoPro version for the GenoPro 2011 key, ) Alternatively, if you have GenoPro installed on a PC, run GenoPro, click on "Help" on the top line, then "About GenoPro", which should show your registration key, if your copy of GenoPro has been registered, If the key ends in .TMP, it is only a short term evaluation key, otherwise it should be your permanent key. Martyn
jean1952f1
Posted Monday, June 27, 2016 - Post #37200
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Gamma
GenoPro version: 3.0.1.0
Last Login: Sunday, April 18, 2021
Posts: 4, Visits: 12
Hi there I did purchase a key quite a while ago but have lost it, I have asked for it but have recived no reply, I have never changed my email address so it has not been sent to another one. I have noticed though they have an email address that keeps appearing which is not mine. I have just deleted it, But I have not been able to use my programme because of a temp key expiring. I tried what you suggested and it is only listing temp keys. I have used this programme since 2008. I cannot have used it for that long with temp keys. Jean


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