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Home » GenoPro Help and Technical Support » Sales and Licensing Questions » licence key already used for upgrade


licence key already used for upgrade

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Posted Tuesday, January 24, 2017 - Post #37644
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GenoPro version: 3.0.1.0
Last Login: Sunday, March 18, 2018
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HI, having upgraded my computer to a win10 machine I came to upgrade but am told that my registration key has been used for an upgrade already, but the email address is slightly wrong ( there is an extra "a"). I seem to think I may have started an upgrade before but 2016 wouldnt run on my old machine and I have no recollection or saved emails for a new registration for genopro 2016. GenoproX looks exciting and is definatly the way I would be headed as we have just found another branch of the family
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Posted Wednesday, February 1, 2017 - Post #37668
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FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: 2 days ago @ 10:15 AM
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I would like to query our database to recover your key, however I need more information such as your name and/or email address you purchased GenoPro.


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