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licence key already used for upgrade

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Posted Tuesday, January 24, 2017 - Post #37644
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GenoPro version: 2.5.4.0

Last Login: Wednesday, February 08, 2017
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HI, having upgraded my computer to a win10 machine I came to upgrade but am told that my registration key has been used for an upgrade already, but the email address is slightly wrong ( there is an extra "a"). I seem to think I may have started an upgrade before but 2016 wouldnt run on my old machine and I have no recollection or saved emails for a new registration for genopro 2016. GenoproX looks exciting and is definatly the way I would be headed as we have just found another branch of the family
Posted Wednesday, February 01, 2017 - Post #37668
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GenoPro version: 3.0.0.7

Last Login: Yesterday @ 4:09 AM
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I would like to query our database to recover your key, however I need more information such as your name and/or email address you purchased GenoPro.


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