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Home » GenoPro Help and Technical Support » Web site and Online services » Some Pictures added to genogram and saved, when reopened show only a...


Some Pictures added to genogram and saved, when reopened show only a...

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arnemeryl
Posted Thursday, June 6, 2019 - Post #39914
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GenoPro version: 3.1.0.1
Last Login: Sunday, January 21, 2024
Posts: 6, Visits: 35
Doing a large family genogram with pictures added.  Some pictures when added look great but when saved and reopened some of the pictures are no longer visible.  Instead there is only a large red X.  How can I prevent that from happening?  What causes one picutre to remain a picture and another picture turns into a large red X when saved and reopened.

Please give me guidance.  Thank you.
genome
Posted Thursday, June 6, 2019 - Post #39918
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
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I presume you are aware that GenoPro does not actually copy the photo when you add them to a report, but simply records the path / location of the photo.  If you move or delete a photo after adding to GenoPro then it will not be found and a red cross appears.

There is also the menu item Tools / Refresh Picture Properties which may or may not help here.

'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


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