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Customers GenoPro version: 2.5.4.1
Last Login: Friday, October 18, 2013
Posts: 142,
Visits: 3,822
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Dan,
GenoPro crashed. These are the details of when it happened:
- I moved around the tabs - I made several changes to the tree within the current tab. These include adding individuals, associating pictures to the individuals, etc. - I was viewing the individuals table (scrolling down from one person to the next when this happened.
- When the crash occurred, I entered the debugger and received this message: Unhandled exception at 0x77a265d6 in GenoPro.exe: 0xC0000005: Access violation writing location 0x6b864955.
I work under Vista, and had Word, Picassa and Firefox open in addition to GenoPro.
I will try to recreate the exact scenario again. If successful, I will send exact steps to reach it.
Danny
Danny
Edited: Friday, May 13, 2011 by
GenoProSupport
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Customers GenoPro version: 2.5.4.1
Last Login: Friday, October 18, 2013
Posts: 142,
Visits: 3,822
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A second crash.
I was working with individuals table again. Periodically finding a specific person, and returning to a complete list of the individuals. The crash occurred when I was using Find (cntrl-F).
The debug code was : Unhandled exception at 0x77a265d6 in GenoPro.exe: 0xC0000005: Access violation writing location 0x2bf00723.
I guess it's time for a reboot.
P.S. using latest version of the program.
Danny
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Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1
Last Login: Thursday, January 16, 2025
Posts: 4,886,
Visits: 22,775
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I am trying to reproduce the bug and unable to. Can you please send me a sample file and what text you are searching for? Thanks.
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Customers GenoPro version: 2.5.4.1
Last Login: Sunday, October 21, 2018
Posts: 18,
Visits: 205
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I've also experienced this crash.
Control F, cleared out the name in the find box, pressed OK, sorted by last name, scrolled down to the surname SCARRATT and it crashed.
Since then, following the sequence above and just scrolling down causes it to crash.
I'm using ver 2.5.3.9
Thanks Tim
GenoPro Error.doc
(150 views,
40.50 KB)
2d5a_appcompat.txt
(210 views,
6.00 KB)
Edited: Sunday, December 9, 2012 by
Nichotj
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