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Unable to save file to server (while using the Save As option)

Author	Unable to save file to server (while using the Save As option)
SteffG	Posted Wednesday, January 30, 2019 - Post #39235
Forum Newbie Forum Members Last Login: Wednesday, January 30, 2019 Posts: 1, Visits: 4	Hi, We recently tried to save as (overwrite) some trees on our database, and we're always getting the same error message which is shown in the attached file, saying that it's unbale to save the file because the server was unable to process the request. But if we create a new tree than it allows us to save that tree on the database. Our goal isn't to recreate a new tree every time we need to make changes, so our team would appreciate if you could help us with that issue. Maybe it's already been discussed within another subject, but I can't find anything that looks like that exact problem. Thanks in advance for your help! error message_save as.pdf (42 views, 145.18 KB) Tags: database access, overwrite problem, save as
GenoProSupport	Posted Friday, February 1, 2019 - Post #39239
Legendary Master Administrators Moderators Customers Gamma FamilyTrees.GenoPro.com Translator GenoPro version: 3.1.0.1 Last Login: 2 days ago @ 7:52 AM Posts: 4,886, Visits: 22,780	The error you are getting is a .NET error on your server. The error is the file you are trying to write does not have permissions to exist in that folder. Verify that the .NET process you are executing has permissions to write to that folder, or use a different folder such as the folder named "My Documents".