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By panther - Saturday, October 28, 2006
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I'm new to this posting so forgive me if I err.
I could not find this problem with a search.
The information balloons that pop up when the mouse rests on a line or something, has disappeared. I've tried uninstalling and reinstalling. I've had the program for several years and never had this problem.
Does anyone know if certain software/hardware, will make it stop? Has this happened to anyone else? I'm using version 1.99c on W2K. "Data tips button is checked".
Panther
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By genome - Sunday, October 29, 2006
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Yes I too lost all data tips when using the Beta version of GenoPro. I eventually discovered it was down to some settings for the driver of my graphics adapter and nothing at all to do with GenoPro. Unfortunately I can't remember the specific setting that caused the problem. I have a NVIDIA GeForce2 MX/MX400 graphics card. I do remember I then installed a later version of the driver and all was OK. P.S. If you haven't already tried the Beta version of GenoPro I suggest you do. Its vastly superior to version 1.
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By GenoProSupport - Sunday, October 29, 2006
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The tooltips (datatips, balloons) are a MFC feature and sometimes they disappear. I don't know how or why they go away. In 2007, I will write rich datatips and make sure they can stay visible so the user can read its content.
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By panther - Sunday, October 29, 2006
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Thanks to all.
I'll look for the setting on the graphics card. Maybe I can find it.
I'd rather wait for the stable 2 version, for now.
Anybody else got a suggestion for the 1.99c version?
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By GenoProSupport - Sunday, October 29, 2006
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panther (10/29/2006)
I'll look for the setting on the graphics card. Maybe I can find it.Changing the graphic card may speed up graphics, but won't change the display of the tooltips. Anybody else got a suggestion for the 1.99c version? My best suggestion is to download & install the latest Beta. The beta is a solid product.
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By panther - Wednesday, November 1, 2006
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I found the problem that "I" caused.
I had run a "registry cleaner" and it got rid of some lines that make the balloons/data-tips possible. I simply re-inserted the missing lines from the backup, rebooted and all was fine.
I hope I didn't waste anyones time over this, but on the other hand, a possible solution for others has been found. (BTW - the cleaner did help speed up the machine)
Thank again to all of you and I hope this will help someone else.
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