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By shikhmanter - Saturday, May 12, 2007
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I generated a report and uploaded it to my web site. I see the message: "If you are using Internet Explorer and have GenoPro installed on your computer, you may click on this link to view the genealogy tree within your browser.  " I do have the GenoPro installed on my computer (not on the web host) and yet I get a blank page. Do you have any ideas? Thanks, Shikhmanter
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By jcmorin - Saturday, May 12, 2007
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Can you post a link to your website? We need to determine what website is hosting the .gno file. You may need to configure your web server to serve .gno files.
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By shikhmanter - Saturday, May 12, 2007
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sure, the link is: www.shikhmanter.com The specific link is: http://www.shikhmanter.com/web_pages/Roots_Heb/default.htm The host any way is GoDaddy.com
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By GenoProSupport - Saturday, May 12, 2007
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My browser displays the following when opening the file FamilyTree.gno This means the file is transmitted as plain text instead of the MIME type application/octet-stream. If the server says the .gno file is a text file, then the browser will display its content as text, instead of a family tree. You need to ask GoDaddy to add the extension .gno to their MIME type. There may be other configurations necessary such as hosting the .svg files. See http://www.genopro.com/help/report-generator/web-publishing/hosting/ for details. Another solution is to host your report to http://familytrees.genopro.com/ and you won't have problems. We created http://familytrees.genopro.com/ because too many proble had difficulties hosting our reports.
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By shikhmanter - Saturday, May 12, 2007
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Thanks, I'll try that
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