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By adnanescu - Saturday, April 11, 2009
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Dear sir,
I generate a new report and upload to your server twice a year.
But today I got the following error message:
Publishing report to http://familytrees.genopro.com//Özak/
Connecting to server familytrees.genopro.com...
Unable to connect to server! (errCode=12111)
Check your Internet connection and verify you authorization to upload files to server.
Would you please advise,
Thank you,
Adnan
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By GenoProSupport - Tuesday, April 14, 2009
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Sometimes web servers are down or inaccessible. Can you try again?
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By adnanescu - Wednesday, April 15, 2009
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Dear Sir,
I tried again just now as you advised
but got the same error message.
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By GenoProSupport - Monday, April 20, 2009
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The error code 12111 is named ERROR_FTP_DROPPED: The FTP operation was not completed because the session was aborted.Can you try publishing to another directory? The name Özak could be causing difficulties because of the double-dots over the letter O.
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