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By Octavian - Thursday, December 9, 2010
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Can someone please contact me ASAP in regards to the 10 licenses I have attempted to purchase (not on this email address) I had to use this one...as unable to use password advised. (invoice number: 34089) I will explain further when we are on the phone. +61 2 93897687 (Sydney Australia) please be aware of time difference.
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By GenoProSupport - Friday, December 10, 2010
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I have forwarded your purchase receipt to your new email. Just contact me (by email) which password you wish and I will change your password to anything you like. I can also consolidate both email addresses to the same GenoPro account, so you may access your account with any of those emails.
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By enigma1 - Tuesday, February 1, 2011
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I have a related problem. I also have changed my email address and now i cannot access my account to change the details. Can someone please tell me how to access the account to enable me to do this?
enigma1
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By GenoProSupport - Tuesday, February 1, 2011
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Feel free to use the Account Recovery in the Registration Wizard |