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By Lee - Sunday, January 9, 2011
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Resending License Key
Hi when I select the option to resend my license key the reply has my temp key in not my purchased one!
I purchased GenoPro this evening.
Does it take a while for my details to be updated?
Cheers
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By GenoProSupport - Sunday, January 9, 2011
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The purchase is instant. What happened is you paid GenoPro with your PayPal account using the email lee_bennett01, however you made the purchase using the email leebennett7763. Therefore the purchase receipt was sent to leebennett7763, although the purchase was paid with the PayPal email lee_bennett01.
Our purchase module automatically includes the PayPal email to your GenoPro account only if that PayPal email is new to our database. I have consolidated both emails to your GenoPro account, so you can access your registration key from any of those emails (lee_bennett01 or leebennett7763). Thank you again for purchasing GenoPro.
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