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Resending License Key

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Author temp key sent
Lee
Posted Sunday, January 9, 2011 - Post #27329
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GenoPro version: 3.0.0.7
Last Login: Saturday, June 25, 2016
Posts: 9, Visits: 44
Resending License Key

 Hi when I select the option to resend my license key the reply has my temp key in not my purchased one!

I purchased GenoPro this evening.

Does it take a while for my details to be updated?

 

Cheers

Edited: Sunday, January 9, 2011 by GenoProSupport
GenoProSupport
Posted Sunday, January 9, 2011 - Post #27331
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GenoPro version: 3.1.0.1
Last Login: Tuesday, April 29, 2025
Posts: 4,886, Visits: 22,780
The purchase is instant.  What happened is you paid GenoPro with your PayPal account using the email lee_bennett01, however you made the purchase using the email leebennett7763.  Therefore the purchase receipt was sent to leebennett7763, although the purchase was paid with the PayPal email lee_bennett01.

Our purchase module automatically includes the PayPal email to your GenoPro account only if that PayPal email is new to our database.

I have consolidated both emails to your GenoPro account, so you can access your registration key from any of those emails (lee_bennett01 or leebennett7763).

Thank you again for purchasing GenoPro.

Edited: Sunday, January 9, 2011 by GenoProSupport


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