By psnow - Saturday, October 20, 2012
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I have temporary registration key number and have started to set up maps. I want to purchase a permanent registration key. Will my temporary key number become my permanent key number ? I do not want to lose the maps that I have established with my temporary key.
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By GenoProSupport - Sunday, October 21, 2012
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When you purchase a permanent key, you simply copy & paste (or type) your new key where the temporary key was entered and you are good to go. Everything else will remain the same, and you will never see the registration dialog, unless you install GenoPro on a new computer. I can guarantee you will never lose any data, even in the case you uninstall GenoPro and reinstall it.
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By 1154135 - Saturday, September 14, 2013
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My computer crashed and I have a new one. I can't find my key. I purchased Genopro a little over a year ago. Can I get the key again? I don't want to have to purchase it again.
Annie
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By appleshaw - Saturday, September 14, 2013
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There is no annual charge for GenoPro, so your licence has not expired. Go to http://collaboration.genopro.com/Account.aspx Click on the Manage link on
Registration Keyand copy/paste the key
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