GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 
SVG interface not supported


https://support.genopro.com/Topic33077.aspx
Print Topic | Close Window

By DonT - Tuesday, January 28, 2014
I generated a report and received the error message "SVG interface does not appear to be supported by this browser." I am using Windows 7 with IE 11.0. I generated report with Genopro 2.5.4.1 and narrative report version 2013.02.17. I believe MS IE 11.0 has native SVG support. It has been some time since I generated reports and not sure what has changed. Any help is appreciated.
By genome - Wednesday, January 29, 2014
OK I give up!!  Back in the early days during the dawn of the Narrative Report and SVG in browsers I used a script from Adobe to detect the browser and decide whether or not it has built-in SVG support.  When IE9 came along I added some code to check if browser was IE  9+.  Now MS in their infinite wisdom have decided to remove the 'MSIE' identifying string from IE11!  Brilliant! So much for backwards compatibility!

So it is perhaps time to remove all browser checking from the Narrative Report on the assumption that everyone is using a 'modern' browser with SVG support. 

I'll modify the Narrative Report and post the update a.s.a.p.  In the meantime, use a browser with a better pedigree such as Chrome or Firefox.
By genome - Thursday, January 30, 2014
Latest Narrative Report skin 2014.01.30 should fix this.