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By fabiochelly - Wednesday, August 19, 2015
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Hi,
Is there a way to buy an upgrade for a 2011 license key?
Or do we have to buy a whole new license for Genopro again?
If there is an upgrade available, where can we buy it? I haven't found any link.
Thanks,
Fabio Chelly
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By GenoProSupport - Wednesday, August 19, 2015
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Yes, you may buy an upgrade of GenoPro 2016 for $15 at https://www.genopro.com/buy/?version=crowdfunding&package=Supporter
With your purchase, you will also get the following perks for GenoProX: - 6 months of GenoProX Membership ($6 value).
- 8 Premium GenoToken’s ($32 value).
- Access to Beta releases.
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By 862892 - Thursday, August 20, 2015
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My registration expired and I would renew if I knew that backup files existed of my previous input - How do I check?
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By GenoProSupport - Thursday, August 20, 2015
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The easiest way is to use the built-in feature: Open Inbox and Online Backups. GenoPro 2016 will open any .gno file you previously created. By the way, according to our records, we have some of your backups available in our server.
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By CranMalReign - Thursday, August 20, 2015
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I have been a license holder for 10 years or so [edit: Just checked... probably longer than 11 years, not that it matters]. I'm a happy owner of GenoPro 2011.
I pretty much use it as a way to keep track of relatives and sources and visually track lineage. I love the genogram, which is the primary thing that brought me to GenoPro to begin with.
After years of relative silence on the GenoPro front, I was excited to learn of GenoPro 2016 and GenoProX. I have looked over the features of both, and aside from the Problem Spotter, everything seems extraneous to me. I do not collaborate with others, I do not track medical records, and I'm not going to join another Facebook.
I guess, beyond the Problem Spotter, are there any improvements that affect the simple user like me? If not, will I still be able to use GenoPro 2011 indefinitely? I've seen posts about licenses expiring, and that has me worried.
Thanks.
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By GenoProSupport - Thursday, August 20, 2015
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You are welcome to use GenoPro 2011 indefinitely. Licenses do not expire, however anyone downloadingGenoPro from our website automatically gets the latest update, and sinceGenoPro 2016 is an update requiring a new registration key, downloading the newupdate may appear to some user as their license expired, however if they go to download http://www.genopro.com/2011/ , their old license key will work just as before.
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By fabiochelly - Friday, August 21, 2015
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Thanks for your answer.
As for GenoproX, is there a beta version available or at least a few pictures of what we'll see?
When will it be available?
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By GenoProSupport - Friday, August 21, 2015
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We do have an internal version we use among ourselves to communicate. We are still working to define the JSON format for the family tree and genogram data, so there is no guarantee the data will be preserved. What is currently working:- Basic display and editing of family trees with multiple GenoMaps.
- Print to printer and/or save GenoMaps to PDF.
- Unlimited Undo/redo.
- Communication for our new collaboration module: Chat, send & receive files, RSVPs.
The decision to use JSON as the native data format for family trees (instead of XML for GenoPro 2016) was made a few months ago so we can use JavaScript to generate HTML reports. There is still XML stuff for the configuration and the chat logs I want to upgrade to JSON before releasing an alpha version. For sure we will have an alpha version available by the end of this year. Things are moving much faster than I thought, as I have experience building genealogy software.
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By 1601822 - Monday, August 24, 2015
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When I purchased a Gold Key, you said that it included all future releases. Are you playing Fast and Loose with new rules, now that you've released 2016?
I purchased a Gold Key BEFORE it was called 2011. It is still GenoPro, right? Now that you call it 2016, are you trying to are you backing out on your promise to provide all future releases at no cost?
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By GenoProSupport - Tuesday, August 25, 2015
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Dear Mr. Miller, thank you for being a faithful customer since 2005. More then backing up on our promise we are asking for your support to completely re-build GenoProX from scratch. We have great new ideas that will add tremendous value to genealogy, genograms, the health community and family interrelationships. In addition to that the computer world has shifted to multiplatform in the last 10 years. Re-building GenoProX to work on these environments is a monumental task for a single developer. The paid upgrade to GenoPro 2016 is a means to help us bring GenoProX to life and to create a truly sustainable model that can continue innovating for generations to come. Please visit our YouTube GenoProX channel ( or the video at the bottom of the page http://www.genopro.com/GenoProX/ ) to see the future of our software. You always have the option to continue using your permanent key, which we will continue honoring.
I apologize also for using the word “upgrade” when my intention was to maintain the software “updated”. French is my native language and until recently, I interchangeably used both words, often using both words in the same sentence. We appreciate your support and hope you join our efforts. You will see GenoProX will offer you and your family tremendous value, and our crowdfunding packages offer great discounts at http://www.genopro.com/GenoProX/crowdfunding/
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By pestronka@neuro.wustl.edu - Monday, August 31, 2015
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You should honor your commitment. Purchasing an older version of Genopro (1 in my case) was supposed to entitle the purchaser to ALL future releases. 2016 is a future release. Support for your future work should be separate.
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By GenoProSupport - Monday, August 31, 2015
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Dear Alan,First we want to thank you for being a faithful long time user and second we apologize for any misunderstanding. Our commitment to the Gold Permanent Licenses was to maintain the current version updated with minor improvements and resolve any bugs. That we have honored for more than a decade as everyone who purchased any version of GenoPro during the past 15 years got free updates, some of which could have been considered upgrades. We are totally committed to continue honoring our Gold Permanent Licenses while continuing developing great genealogy software. We have embarked in a monumental task to re-write the software to run natively on multiple platforms, from Windows, Macs, Linux, Tablets and Smartphones, with great new collaborative tools that will revolutionize the genealogy and genogram space. I encourage you to visit the page http://www.genopro.com/GenoProX/ and watch our video about GenoProX: You have several options: - You can continue using the current version at no cost, we will ensure it continues to work in its current form. You are always welcome to re-download GenoPro 2011 at http://www.genopro.com/2011/
- Support our effort to build GenoProX by purchasing the upgrade of GenoPro 2016. For only $15, you get GenoPro 2016 plus several perks of GenoProX ( http://www.genopro.com/GenoProX/crowdfunding/ ).
- Pre-purchase GenoProX at incredible discounts.
- Wait for the release of GenoProX and purchase it then.
Cheers!!
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By vlepore - Monday, August 31, 2015
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Between an upgrade and an update, it is always difficult to discriminate!As far as I'm concerned, after purchasing GenoPro back in 2007, I never thought to purchasing all software that GenoPro® would have produced in the future. Would be like to think that there will be no future.New features "Problem Spotter", "Contextual Toolbar", "Picture Mode", the rewriting in JSON, and the development multiplatform in GenoPro-X, are worth an upgrade for the price of a pizza and a beer (small!)!
But each one speaks for itself.
The search for duplicates individuals in different genomaps, still missing. For small trees it is of little use; but it is essential for large trees with many genomaps, to avoid that women (but not only) results daughters in a genomap, and wives to another genomap without any connection. I hope an upcoming version (update or upgrade).
Greetings.
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By 91895 - Thursday, November 26, 2015
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Hi
I am an old duffer of 83 and I was aware of update 2016 but I thought I could still use the old 2011.
It is a little while since adding anything to my existing work but now find that I cannot add anything unless I update to 2016 which I don't want to do.
Would you please sort me out I probably pressed the wrong buttons somewhere along the line
Regards BCH
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By GenoProSupport - Thursday, November 26, 2015
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Feel free to download GenoPro 2011 at http://www.genopro.com/2011/
If you need a temporary key for GenoPro 2016, feel free to use this one (it is valid for 6 months): 3-UP3D-ZUL8-NYBR-TMP
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