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Just uploaded a new tree but can only see the old one Home » GenoPro » Report Generator https://support.genopro.com/Topic36099.aspx

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By boydgray26 - Monday, November 2, 2015 I am a dedicated supporter of the GenoPro tree and always recommend it when teaching or giving talks here in Ireland.  I can use it no trouble to create amazingly complicated trees.  However, when attempting to publish it online, I always fail hopelessly.  Right now I have just tried to publish tree 878 online but.... when I check, using this link, all I see is the last one I published back in 2014.  http://familytrees.genopro.com/boydgray26/  What am I doing wrong? By GenoProSupport - Monday, November 2, 2015 According the the footer of the report, your report was generated today: This genealogy report was generated by GenoPro® version 3.0.0.5 on 2015.11.2 using skin template 2015.10.12 version 2015.10.12 from folder {EN} Narrative Report. By boydgray26 - Monday, November 2, 2015 How do I access this report?  When I go to My Account and click on Publications, all I can see is the one called "Boyd", which is says was published today, but when I click on "Boyd" I see the one that says: This genealogy report was generated by GenoPro® version 2.5.3.8 on 2014.12.11 using skin template English Narrative Report version 2011.02.04.  And it IS the old tree because it has the wrong number of individuals and families. By GenoProSupport - Monday, November 2, 2015 This is what I see from your account: By boydgray26 - Monday, November 2, 2015 Yep, I have that, but when I click on "Boyd", I get the tree that says this at the bottom: This genealogy report was generated by GenoPro® version 2.5.3.8 on 2014.12.11 using skin template English Narrative Report version 2011.02.04. And this at the top: You are currently viewing a report of THE BANN VALLEY GRAY and GORDON FAMILIES containing 1694 individuals and 462 families. Click here for help on accessing this website. If you are using Internet Explorer and have GenoPro installed on your computer, you may click on this link to view the genealogy tree within your browser.  . You may also click on this link to download a GenoPro format Gedcom file.  By GenoProSupport - Monday, November 2, 2015 Maybe your browser is caching the old version.  Can you try with a different browser? By boydgray26 - Monday, November 2, 2015 Yes, I switched to IE (from Chrome) and sure enough, I get the correct version.  Thank you.   Any suggestions for how I ... uncache Chrome? By boydgray26 - Monday, November 2, 2015 Answer..... hit the refresh button.... sighs. Thank you for your help.