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Did i make an error ?


https://support.genopro.com/Topic37244.aspx
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By 1384677 - Monday, July 18, 2016
Hi, I've just buy a new license key for genopro 2016 from genopro 2011. I did it quickly before i went to work and when i checked my mail, on the invoice i see 115$ and 4 licence keys ? What i wanted is only one license key ! I don't know if it's a bug or if i did a mistake but if the amount is 15$, can you refund please ? best regards, greg
By GenoProSupport - Tuesday, July 19, 2016
I refunded you $100. You should see $100 in your credit card statement within a few business day. Best.
By 1384677 - Tuesday, July 19, 2016
Thank you. Can you tell me if i made a mistake ? I've just verified and i still have four license Keys. Is this normal ? Don't you have to remove 3 of these ? And again, thanks for the refund. Greg
By GenoProSupport - Monday, July 25, 2016
I guess I forgot to remove them from your account Smile