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By jurela - Wednesday, March 25, 2020 One problem! If I created report to  - genopro://jurela@inbox.lv:xxxxxxx@familytrees.genopro.com/alperovich_photos or  - genopro://jurela@inbox.lv:xxxxxxx@familytrees.genopro.com/alperovich_test,  in result view "Page not found". When I go to  http://collaboration.genopro.com/Account.aspx in  Online publications  and enter to "alperovich_photos" or "alperovich_test", will all OK! But if i created genopro://jurela:xxxxxxxx@familytrees.genopro.com/alperovich_vremenno2  - in this case all is OK! Why? Where my error? By genome - Wednesday, March 25, 2020 When you use your email address to generate a report genopro does not use the correct url to access it, hence 'page not found' but the report is created correctly and can be accessed via the standard url that includes your genopro username I.e. familytrees.genopro.com/jurela/alperovich_photos And so the solution is to always use your genopro username and not your email address. By jurela - Wednesday, March 25, 2020 Unfortunate do not work : Невозможно создать каталог 'familytrees.genopro.com/jurela/alperovich_photos'. Неисправен носитель. Проверьте правильность пути для исправного носителя Unable to create directory 'familytrees.genopro.com/jurela/alperovich_photos'. Defective media. Verify the path is correct for healthy media By genome - Wednesday, March 25, 2020 You have misunderstood what I meant.   familytrees.genopro.com/jurela/alperovich_photos is the URL to access the report once it is generated NOT the path to use when generating a report. You should use your GenoPro username NOT your email in the Login Username or Email box