GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




Author Page not found
Posted Wednesday, March 25, 2020 - Post #40381
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Forum Members
FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.4

Last Login: Thursday, December 2, 2021
Posts: 25, Visits: 99
One problem!
If I created report to 
- genopro://jurela@inbox.lv:xxxxxxx@familytrees.genopro.com/alperovich_photos or 
- genopro://jurela@inbox.lv:xxxxxxx@familytrees.genopro.com/alperovich_test, 
in result view "Page not found".

When I go to  http://collaboration.genopro.com/Account.aspx in 

Online publications 



and enter to "alperovich_photos" or "alperovich_test", will all OK!

But if i created genopro://jurela:xxxxxxxx@familytrees.genopro.com/alperovich_vremenno2  - in this case all is OK!
Why?
Where my error?

Edited: Wednesday, March 25, 2020 by genome
Posted Wednesday, March 25, 2020 - Post #40382
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 9:15 AM
Posts: 3,397, Visits: 26,166
When you use your email address to generate a report genopro does not use the correct url to access it, hence 'page not found' but the report is created correctly and can be accessed via the standard url that includes your genopro username I.e. familytrees.genopro.com/jurela/alperovich_photos

And so the solution is to always use your genopro username and not your email address.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Wednesday, March 25, 2020 by genome
Posted Wednesday, March 25, 2020 - Post #40383
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Forum Members
FamilyTrees.GenoPro.com
GenoPro version: 3.0.1.4

Last Login: Thursday, December 2, 2021
Posts: 25, Visits: 99
Unfortunate do not work :

Невозможно создать каталог 'familytrees.genopro.com/jurela/alperovich_photos'.
Неисправен носитель. Проверьте правильность пути для исправного носителя

Unable to create directory 'familytrees.genopro.com/jurela/alperovich_photos'.
Defective media. Verify the path is correct for healthy media

fault1.jpg (34 views, 297.54 KB)
Posted Wednesday, March 25, 2020 - Post #40384
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 9:15 AM
Posts: 3,397, Visits: 26,166
You have misunderstood what I meant.   familytrees.genopro.com/jurela/alperovich_photos is the URL to access the report once it is generated NOT the path to use when generating a report.

You should use your GenoPro username NOT your email in the Login Username or Email box

http://support.genopro.com/Uploads/Images/a0e0e824-3fb9-492c-a5ab-d798.png


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse