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By informatica@pinardi.com - Tuesday, December 13, 2022
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Hello,I bought a GenoPro license yesterday but I haven't received any key in themail. When I try to activate it with the "lost my password" option, itdoesn't recognize my email. can you help me?
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By GenoProSupport - Tuesday, December 13, 2022
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I updated your GenoPro account with your new email address and sent your purchase receipt. Please let me know if you have any issues receiving your registration key.
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By informatica@pinardi.com - Tuesday, December 13, 2022
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already solved. Thanks
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By AINTZANE - Tuesday, December 20, 2022
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Hi My research group of the University of the Basque Country is interested in getting a licence but we would like to know how would be possible to do it using the information from the University. I mean, not our personal bank account but the one from the University- Thank you in advance!
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By GenoProSupport - Tuesday, December 20, 2022
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Yes, you are welcome to use the information of your university. We can also send you a quotation or invoice in PDF format if you need it. We accept credit cards and wire transfers.
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By Cousin Kay - Thursday, December 12, 2024
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My registration email has not been received either.
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