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Problem with the purchase

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Author I don't have the license email
Posted Tuesday, December 13, 2022 - Post #42665
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GenoPro version: 3.1.0.1

Last Login: Wednesday, December 14, 2022
Posts: 2, Visits: 0
Hello,
I bought a GenoPro license yesterday but I haven't received any key in themail. 
When I try to activate it with the "lost my password" option, itdoesn't recognize my email. 
 can you help me?
Posted Tuesday, December 13, 2022 - Post #42669
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GenoPro version: 3.1.0.1

Last Login: 10 hours ago
Posts: 4,870, Visits: 22,728
I updated your GenoPro account with your new email address and sent your purchase receipt. Please let me know if you have any issues receiving your registration key.
Posted Tuesday, December 13, 2022 - Post #42674
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GenoPro version: 3.1.0.1

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already solved. Thanks
Posted Tuesday, December 20, 2022 - Post #42691
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Last Login: Sunday, May 28, 2023
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Hi
My research group of the University of the Basque Country is interested in getting a licence but we would like to know how would be possible to do it using the information from the University. I mean, not our personal bank account but the one from the University-

Thank you in advance!
Posted Tuesday, December 20, 2022 - Post #42692
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GenoPro version: 3.1.0.1

Last Login: 10 hours ago
Posts: 4,870, Visits: 22,728
Yes, you are welcome to use the information of your university. We can also send you a quotation or invoice in PDF format if you need it. We accept credit cards and wire transfers.


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