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Home » GenoPro » Report Generator » Report Generator Bugs » "Data not available" when I click on Genomap


"Data not available" when I click on Genomap

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47767
Posted Sunday, October 29, 2006 - Post #14138
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FamilyTrees.GenoPro.com
GenoPro version: 2.0.1.6
Last Login: Sunday, July 5, 2009
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I have just uploaded my tree on to the http://familytrees.genopro.com site - many thanks for this.  However, when I click on the "trees" I get "data not available ... did I miss something?

Edited: Monday, October 30, 2006 by GenoProSupport
appleshaw
Posted Sunday, October 29, 2006 - Post #14140
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.0
Last Login: 2 hours ago
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Have you downloaded the SVG plug-in (needed if you use Internet Explorer)? It is possible that the presence of other plugins, such as Flash (I think this one is the problem) means Iexplorer thinks that it knows about .svg files but can not handle them properly. I have been trying to get the network at our Public Library to run the plugin but no success. They have a similar problem.

An alternative approach is to change to FireFox as a browser as this will recognise your file


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