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Home » GenoPro Help and Technical Support » Sales and Licensing Questions » web page to purchase genopro not working properly


web page to purchase genopro not working properly

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Author unable to click on payment mode
2123714
Posted Thursday, March 5, 2020 - Post #40338
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Gamma
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GenoPro version: 3.1.0.1
Last Login: Sunday, February 2, 2025
Posts: 2, Visits: 7
was given discount over email invite to purchase genopro (discount only expire 9 mar'20) but was unable to complete purchase as nothing happen when i click on payment options (tried both safari and chrome and both doesn't work)
GenoProSupport
Posted Friday, March 6, 2020 - Post #40348
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886, Visits: 22,796
Are you trying to purchase from a Mac?  We have some code to detect your OS and if it is a Mac, we disable the payment.  This is because too many Mac users were eager to purchase GenoPro before trying it to find out GenoPro would not run on their OS.

You are welcome to use the following link to bypass the Mac detection: https://www.genopro.com/buy/?Coupon=10PctOff&Mac=0
2123714
Posted Friday, March 6, 2020 - Post #40349
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Gamma
Customers
GenoPro version: 3.1.0.1
Last Login: Sunday, February 2, 2025
Posts: 2, Visits: 7
Thanks so much! Yes I am using a MAC and managed to purchase GenoPro already! Yay!



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