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Customers GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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I use Chrome Operating System on my Chromebooks when viewing the Family Tree (FT) at GenoPro's web site.
I have a very old laptop running Win7 where I update the FT. After I enter the data I save the file, then make a back-up to GenoPro. Then I click the Generate button and GenoPro prepares the file for publishing at GenoPro site. When everything is complete, The Win7 machine displays the image attached as Win7GenoPro.png. However, when I open the file later, on either the Win7 machine or a Chromebook, I get this. But worse is a pop-up error message must be clicked 20-30 times before I can actually view my FT. How can this be fixed?
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Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 12 hours ago
Posts: 3,396,
Visits: 26,181
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familytrees.genopro.com seemed a little sluggish when I tried it earlier today but I could not generate the error you are reporting.
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Customers GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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I did as suggested. When the report was finished generating I got the same error message. HOWEVER, when I opened the file on my Chromebook, everything worked.
So thanks.
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Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 12 hours ago
Posts: 3,396,
Visits: 26,181
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Glad to hear it is now working (on Chromebook at least). Maybe your Windows PC still had the old report in its browser cache thus still showed the error. Try clearing the cache.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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Turns out my delight was premature. When I went to the website on the PC I got an error message. When I went there a second time I got two error messages before the tree opened.
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Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 12 hours ago
Posts: 3,396,
Visits: 26,181
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Ok, I am now puzzled by this. The Narrative Report scripts use postMessage and receiveMessage functions to pass requests between the various HTML frames that make up the web page in order to manipulate the frames (e.g. open, close etc). The main default.htm frame intercepts these requests and implements them.
However I have no idea where a request with the text 'setImmediate' originates from! default.htm does not recognise it as a valid request and so displays the alert. That text string does not appear in any of the scripts used in the report. Furthermore, I cannot reproduce the error you have when viewing your report using either Chrome, IE or Edge. I have attached a version of default.htm that logs the error to the browser's developers console instead of triggering an alert message. If you download this and place it in your Report Skin's Narrative Common/Code folder overwriting the existing file of that name and then regenerate your report you should no longer see the error messages.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
default.htm
(65 views,
8.48 KB)
Edited: Tuesday, November 13, 2018 by
genome
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Customers GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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Under Skins2
is the folder named Narrative Common. Under that is Code. However, Report Skins does not appear. So, I am not sure where I should place the file you want me to download.
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Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1
Last Login: 12 hours ago
Posts: 3,396,
Visits: 26,181
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It replaces default.htm in your Narrative Common/Code folder that lives below your GenoPro 'Skins' folder. The latter is specified as per GenoPro's Tools menu item, Generate Report dialogue, Options tab in the 'Skin Folder' entry.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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Under Skins2>Narriative Common>Code is a Chrome Html Document named default. Is that where this new file is to replace the current default?
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Customers GenoPro version: 2.0.0.1
Last Login: Friday, December 3, 2021
Posts: 46,
Visits: 114
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In your message you said "If you download this and place it in your Report Skin's Narrative Common/Code..."
When I click on the download link I get this. Won't that completely reinstall my GenoPro? If yes, then I don't have to actually find and download into skins2>Narrative>Code>Default, right? Or am I still not understanding what I have to do?
By the way, does the GenoPro page I am displaying below actually look like that??
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