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Backup family tree

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Howard53
Posted Sunday, February 10, 2008 - Post #20739
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GenoPro version: 3.1.0.1
Last Login: 15 hours ago
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Go to Control Panel (see above) and click on Registration Details. You can change your e-maill address there.
Helicar
Posted Saturday, February 9, 2008 - Post #20736
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GenoPro version: 2.0.1.6
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I was searching for a related topic, but I couldn't find an answer to my problem: I have changed my e-mail address since I originally purchased the GenoPro. I've been receiving the updates with no problem; however, when I tried to use the "online Backup" feature, I was asked to login with my e-mail and Password rather than with my registration key. Well, since I have a new e-mail address, it didn't recognize me and I was sent a temporary registration key. I would like to make sure that GenoPro has my current e-mail address along with my already purchased registration key. Where can I find the place to update my original account?

Edited: Sunday, February 10, 2008 by GenoProSupport


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