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Problem getting my account downloaded to another computer

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appleshaw
Posted Monday, September 28, 2009 - Post #24727
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GenoPro version: 3.1.0.1
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As you can log in to the forum you will be able to get your registration details from the Control Panel. You can then install a new version of the program - download links are at the top of this forum.
If you have saved a report you can get the basic data from there. Did you use the backup facility? If so the instructions to get the file back appear if you start a new backup

Hope that is what you are asking
547333
Posted Monday, September 28, 2009 - Post #24726
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I bought a Genopro account last year but it was on another computer. I knoe have a new computer but I can't transfer the program or login to get a downlod onto that computer. Hoe can I download an existing account and then utilize my old files from that account?


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