GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




Deleting the published tree

Click to view RSS...
Author I tried to delete a report at http://familytrees.genopro.com, but the old one still is there.
Posted Tuesday, April 13, 2010 - Post #25775
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
FamilyTrees.GenoPro.com
GenoPro version: 2.5.4.1

Last Login: Friday, November 22, 2019
Posts: 2, Visits: 110
Hello,I deleted the folder containining de genealogical information in order to change it for a new one updated (the former one went to far in the past, with data difficult to check), but i see still is on the web and the new date i upload doesn't show.

Any help about how to permanently delete the old tree, so that the new one, shorter can be shown in the web?.


Tags:

Edited: Monday, August 23, 2010 by jcmorin
Posted Tuesday, April 13, 2010 - Post #25778
Grand Master

Grand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand Master

Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 11:19 PM
Posts: 1,576, Visits: 31,178
If you have deleted the old files and replaced them then two possibilities to try
If you have replaced a file with one of the same name then when you try to load it your browser will try to be helpful and load the previous version, which it stored in a cache on your PC - for the purpose of a quick reload. Try pressing the F5 key, or even use the Ctrl key as well. On Firefox the Ctrl+R is the shortcut, which you can also access from the View menu.
The other place that your original file could be stored is in a search engine cache - so if you use Google to find your file and load them you again will get the old file until Google updates their data which can take several days.
If this does not provide an answer then give a bit more detail, including where the files are stored. If they are on the GenoPro site there are several things that can be checked
Posted Wednesday, April 14, 2010 - Post #25783
Forum Master

Forum MasterForum MasterForum MasterForum MasterForum MasterForum MasterForum MasterForum MasterForum Master

Gamma
Moderators
Administrators
FamilyTrees.GenoPro.com
Customers
GenoPro version: 3.1.0.0

Last Login: Wednesday, October 7, 2020
Posts: 952, Visits: 10,075
appleshaw is right,

When publishing on familytrees.genopro.com we just override files, old file stay there. This allow partial update and keeping custom file from our ftp tool.

If you really wish to clean it up, delete it entirely and re-publish again.

In the next verison of GenoPro you will be able to modify your publication from GenoPro, but for now you can only password-protect and delete publication from this web site

http://collaboration.genopro.com/Account.aspx (same login as this forum)
Posted Monday, May 3, 2010 - Post #25880
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
FamilyTrees.GenoPro.com
GenoPro version: 2.5.4.1

Last Login: Friday, November 22, 2019
Posts: 2, Visits: 110
Hmmm. I've tried several times, deleting and uploading again. In Control Planes i see the last report uploaded but when i type in google a name, always appears the old file, that was deleted.
Posted Monday, May 3, 2010 - Post #25881
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
angeleurrutia (5/3/2010)
Hmmm. I've tried several times, deleting and uploading again. In Control Planes i see the last report uploaded but when i type in google a name, always appears the old file, that was deleted.

Google maintains a cache of the old values for a few weeks.  Just be patient and all the data will eventually completely disappear from the web.

Posted Monday, May 3, 2010 - Post #25882
Grand Master

Grand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand MasterGrand Master

Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 11:19 PM
Posts: 1,576, Visits: 31,178
Two things here
If you delete a file and reload it your OS still has the old version in cache and if you ask for the same file name you will get the old file. This happens both on your PC and over the internet. The solution here is to Refresh (usually F5) or use the icon.
The other way your old file is preserved in cache is if you use a search engine such as Google, who again cache files to speed up searching/loading. There has been several posts here on how to speed up Google refresh. Try the search facility
Posted Monday, July 26, 2010 - Post #26216
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 2.0.1.6

Last Login: Tuesday, November 5, 2013
Posts: 3, Visits: 48
Hi,

I would like to remove my tree from the web. Problem is that it does not appear under my account (I remember that I deleted it some times ago).

Tree address is: http://familytrees.genopro.com/Sugupuu/Minu-Inimesed

Thank you for advaice!

Martti


Edited: Monday, July 26, 2010 by GenoProSupport
Posted Monday, July 26, 2010 - Post #26219
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
MarttiAru (7/26/2010)
Problem is that it does not appear under my account (I remember that I deleted it some times ago).

You are right, your publication is still listed at http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/ while being not visible under your account. 

I have fixed the problem and we are investigating why this problem occurred.  Some special characters such as the space ( ) or dash (-) are encoded differently in a URL.  As a result, your publication may have been stored in our database as http://familytrees.genopro.com/Sugupuu/Minu%2DInimesed/ instead of http://familytrees.genopro.com/Sugupuu/Minu-Inimesed/.

Edited: Monday, July 26, 2010 by GenoProSupport

Posted Sunday, August 22, 2010 - Post #26381
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 2.0.1.6

Last Login: Tuesday, September 14, 2010
Posts: 2, Visits: 9
Hi,

I am trying to delete a published tree but it doesn't come up on my profile.  Help?


Tags:

Edited: Sunday, August 22, 2010 by GenoProSupport
Posted Sunday, August 22, 2010 - Post #26383
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Monday, March 25, 2024
Posts: 4,880, Visits: 22,749
You want to delete http://familytrees.genopro.com/708693/LaNina/ or put a password on it?


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse