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Home » GenoPro » Report Generator » Report Generator Bugs » Missing pictures and images in web report on windows 7 ultimate.

Missing pictures and images in web report on windows 7 ultimate.

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Ni-Van-Nguyen	Posted Sunday, April 18, 2010 - Post #25795
Forum Newbie Customers FamilyTrees.GenoPro.com GenoPro version: 3.0.0.2 Last Login: Friday, March 1, 2019 Posts: 2, Visits: 72	Hi Ron I have a laptop (runs on Windows 7 ultimate, 64 bits), and a PC (Windows XP pro/pack2). The PC generates and retreives reports fine,from both Hard drive and on the Web. With the lap top (Windows 7), I can retrieve reports from hard drive but when I retrieve report from the web, the report shows only text. All graphics- pictures, images- are missing. Can anyone help me ? I am a newbie and I am not very good with computer. Please be detailed and slow. P.S. : I am currently using Genopro version 2.0.1.6 and the latest English narrative Skins. Vanni
genome	Posted Monday, April 19, 2010 - Post #25809
Legendary Master Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: Yesterday @ 11:49 PM Posts: 3,346, Visits: 25,636	Just guessing here but problem perhaps due to some security setting in IE8 (I assume you are using IE8 on W7). Suggest installing Firefox or Google Chrome browser and see if you still have the problem with images/pictures when accessing report via non-IE browser. 'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Ni-Van-Nguyen	Posted Wednesday, April 21, 2010 - Post #25818
Forum Newbie Customers FamilyTrees.GenoPro.com GenoPro version: 3.0.0.2 Last Login: Friday, March 1, 2019 Posts: 2, Visits: 72	Thanks for fast responding. I am using Firefox as default browser for both Laptop (Windows 7) and PC (Windows XP). IE shouldn't be the cause of the problems ?. Any other suggestions? Vanni
genome	Posted Monday, April 26, 2010 - Post #25850
Legendary Master Administrators Customers Important Contributors FamilyTrees.GenoPro.com GenoPro version: 3.1.0.1 Last Login: Yesterday @ 11:49 PM Posts: 3,346, Visits: 25,636	Just thought I'd report I had no problem accessing pictures in your familiytrees report using Windows 7 Home Premium and both IE8 and Firefox 3.6. 'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"

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