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Removal of family tree from website

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Posted Thursday, September 09, 2010 - Post #26459
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For sensitivity reasons family tree has to be removed from the website. How does one go about doing so?.
Posted Thursday, September 09, 2010 - Post #26460
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Gamma
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Tell us the URL (link address) of the publication and we will ask the author of the publication to update the information.  If the author refuses to cooperate, we will hide his/her publication from our website.

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Posted Monday, March 21, 2011 - Post #28054
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Hi Genopro Support,

I am having problems in removing my family tree from your website. I need to remove all living people from my data base, then I will upload a new Gedcom file.
Unfortunately, nowhere on your website is there provision or an edit link for removing a family tree.
Can you help remove my tree from the website please?
Posted Monday, March 21, 2011 - Post #28055
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The site is here

http://collaboration.genopro.com/Account.aspx

It is time it was available directly from Genopro.

Poolzone  a mere cog in a revolution
Posted Monday, March 21, 2011 - Post #28056
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Thank you Poolzone for your help. I fixed it in 60 seconds. Best wishesm Roy
Posted Tuesday, March 22, 2011 - Post #28057
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FamilyTrees.GenoPro.com
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poolzone (21-Mar-2011)
It is time it was available directly from Genopro.


This link is certainly well overdue. So, Jean-Claude, please - as a minimum - can we have prominent links on http://familytrees.genopro.com and on http://support.genopro.com pointing to the 'collaboration' logon page  to avoid the frustration of users publishing their trees and then not being able to manage them.

And to Daniel, please fix the link on the GenoPro 'Generate Report' 'Web Publishing' dialog

http://support.genopro.com/Uploads/Images/fda4284a-fd99-4609-a716-1ef0.png


The link still points to the forum login, not the 'collaboration' one. It it by no means obvious to most users that there is a distinction between forum login and collaboration login, even if they manage to find it, particularly as there is little information about the collaboration project in general and the collaboration logon page has nothing to indicate that it is the place where web publications can be managed.

The support overhead of GenoPro can be considerably reduced by providing users with the required information.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Wednesday, November 30, 2011 - Post #29482
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GenoPro version: 2.5.4.1

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Hi.

I deleted published websites in my account, leaving only 1  onno/bruin-gerritsen

However, this link from google still exists and will downlink the .gno file. Actual link is familytrees.genopro.com/cloggy/Bruin/FamilyTree.gno so it seems that it is still active.

Could you please remove all information / directories inside familytrees.genopro.com/cloggy

I would like to remove that directory (familytrees.genopro.com/cloggy) also from the Google search..  
I recall you guys can arrange something with them..

Thanks.



Is the word "heterological" autological ?

Posted Wednesday, November 30, 2011 - Post #29483
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somewhere here http://support.genopro.com/Topic22286.aspx it is written, that you should e-mail to Google to remove the entries you would not longer like to be shown.


Feri
Posted Wednesday, November 30, 2011 - Post #29484
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Could you please remove all information / directories inside familytrees.genopro.com/cloggy
I removed it.  The Google cache will be autoatically updated in a few weeks.
Posted Wednesday, November 30, 2011 - Post #29486
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Gamma
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Thanks... but...

familytrees.genopro.com/cloggy/Bruin/FamilyTree.gno

is still being downloaded when clicked..
That would come from genopro.com, not from a cache.. or am I wrong..?? 


Is the word "heterological" autological ?



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