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Family Tree files not deleted

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Author I removed some family members, however the files are still there at http://familytrees.genopro.com
Calvin Gan Cheng Gee
Posted Sunday, September 12, 2010 - Post #26474
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GenoPro version: 3.0.1.2
Last Login: Saturday, May 12, 2018
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I have craetd a huge family tree earlier,some family members have asked to remove their information from the tree. I have remove their informtaion and refresh the information in website but I suspect the software only overwrite those files with same name instead of delete the whole directory and recreate new files. Other files which are no longer in the family tree was not removed. Appreciate someone able to guide me on how to remove those unused family information.

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Edited: Monday, September 13, 2010 by GenoProSupport
GenoProSupport
Posted Monday, September 13, 2010 - Post #26476
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GenoPro version: 3.1.0.1
Last Login: Thursday, April 11, 2024
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You are right, GenoPro only overwrites the modified files when you publish a report at http://familytrees.genopro.com.  If you want to delete some files, use our FTP Client at http://www.genopro.com/help/ftp-client/.  This tool allows you to upload, download, delete and rename any file to your account at http://familytrees.genopro.com

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Edited: Sunday, September 19, 2010 by GenoProSupport


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