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Removing files of a publication

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Author After deleting a publication, GenoPro still displays links in the search results.
Posted Wednesday, February 16, 2011 - Post #27765
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I thought I had removed my tree from familytrees.genopro.com http://familytrees.genopro.com/P.Cooper/Cooper

If I search for members of my tree at http://familytrees.genopro.com/search.aspx, I get numerous results showing all sorts of info (birthday's etc..) for living individuals.

If I try to click on any of the search results that are part of my tree, I get a 404 Not Found error. (though if I click on results from trees that are not my own, I can view the results fine)

Are my files still active somewhere that I can't identify?

How do I get them completely removed from public display (including the search engine results)? I thought removing the tree would have removed it from the search engine results as well.

edit: disregard  ... after searching a bunch more, I somehow stumbled onto a second "Control Panel" at http://collaboration.genopro.com/Account.aspx and found the tree listed there with a Delete Option.

Oddly, the tree was not listed on my "main" control panel ( http://support.genopro.com/ControlPanel.aspx)


Edited: Wednesday, February 16, 2011 by GenoProSupport
Posted Wednesday, February 16, 2011 - Post #27766
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P.Cooper (16-Feb-2011)
I thought I had removed my tree from familytrees.genopro.com http://familytrees.genopro.com/P.Cooper/Cooper

If I search for members of my tree at http://familytrees.genopro.com/search.aspx, I get numerous results showing all sorts of info (birthday's etc..) for living individuals.


For performance reasons and to minimize the load on the server, the databased is indexed only once per day.  If you delete a publication and search for a name in that publication, then GenoPro will display you a list of links to the publication you just deleted.  If you try again the next day, all results should be done.


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