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Forum Members
GenoPro version: 2.0.0.4
Last Login: Thursday, May 7, 2020
Posts: 1,
Visits: 4
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I would like to cancel my account and delete my tree, but I haven't been able to find the steps to do this.
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Gamma
GenoPro version: 3.0.1.5
Last Login: Tuesday, March 24, 2020
Posts: 1,
Visits: 2
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i would like to cancel how do i do this
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GenoPro version: 2.5.4.0
Last Login: Tuesday, March 10, 2020
Posts: 2,
Visits: 2
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Please cancel my account and delete my information. I'm posting this request before the 10 days of the expiration date of the free trial.
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GenoPro version: 2.5.4.0
Last Login: Tuesday, March 10, 2020
Posts: 2,
Visits: 2
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Hello I would like to cancel my account please
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Gamma
GenoPro version: 3.0.1.5
Last Login: Thursday, February 27, 2020
Posts: 1,
Visits: 24
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I would like to cancel my account. I didn’t know what I was getting into. This is not what I needed. Please delete all of my information.
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Forum Members
GenoPro version: 2.0.1.6
Last Login: Tuesday, September 15, 2020
Posts: 2,
Visits: 8
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I want to hide or delete my family tree, not my profile. thanks
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Administrators
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1
Last Login: Monday, June 2, 2025
Posts: 4,886,
Visits: 22,796
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Alici,Your profile has nothing in it. All is in your profile is your initials and email address.
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Forum Members
GenoPro version: 2.0.1.6
Last Login: Tuesday, September 15, 2020
Posts: 2,
Visits: 8
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Hello,
I want to unsubscribe and also that trees are deleted but can not find how to do it, since I have not in My profile section tab.
They can do it for me, I would be grateful.
Greetings, Alici.
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Customers
GenoPro version: 3.1.0.1
Last Login: Monday, January 1, 2024
Posts: 1,
Visits: 39
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I have a similar question. I have two accounts now. First was created many years ago and this I'd like to keep. The second was created when I asked for temporary licence key. The problem is that I want to change the email in first account for the email connected to the 2nd account. And when I try to change the email, I get the message that this email already exists in another account. What can I do? 1. Remove the 2nd account completely and than change the email. or 2. Ask admin to do something else. |
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Forum Members
GenoPro version: 2.0.0.3
Last Login: Wednesday, November 21, 2018
Posts: 1,
Visits: 4
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how do i remove my account completely?
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