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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Tuesday, April 9, 2024
Posts: 3,
Visits: 12
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Hi,
Anybody had this problem before? I haven't used Genopro for a while. It used to work. When I try to generate a report, either to the web or to my hard drive, the report generator halts at 'Please wait while IE form initializes' and the program freezes.
I am using the latest version.
Anyone got any suggestions?
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 12:05 PM
Posts: 3,342,
Visits: 25,620
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Does Internet Explorer load successfully if you start it directly? Do you have the latest Narrative Report skin? (see Latest English Narrative Report skin which also has a link on how to install it)
You should still be able to run the report without the above by ticking the first checkbox on the ' Options' tab of the GenoPro 'Generate Report' dialogue.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Tuesday, April 9, 2024
Posts: 3,
Visits: 12
|
I unchecked the box and it works. Next I'll do the narative report skin.
Thanks for your help.
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Administrators
Customers
Important Contributors
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Yesterday @ 12:05 PM
Posts: 3,342,
Visits: 25,620
|
Did Internet Explorer load ok (without prompts) from Windows Start Menu?
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1
Last Login: Tuesday, April 9, 2024
Posts: 3,
Visits: 12
|
Yes loads fine from start menu
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