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Problems with Copy/Paste onto MS Paint

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Author GenoPro 2011 - Copy/Paste to MS Paint problems with Windows 10
Posted Monday, November 23, 2015 - Post #36223
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GenoPro version: 3.0.0.7

Last Login: Thursday, May 5, 2016
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Hi,

I've had a problem with GenoPro 2011 since I've gotten my new laptop which uses Windows 10.

Previously, in order to make my family trees into .png and .jpg images, I selected the whole tree using Ctrl-A, and copied/pasted it onto MS Paint and saved the image from there - this is described here.

Unfortunately, since upgrading my laptop, the tree is distorted and is missing the names of people and some symbols after I copy-paste the image onto Paint.

This is a screen-shot of part of the tree open in GenoPro.

This is a screen-shot of the result when I try to copy-paste the same tree onto MS Paint.

The only relationships I use are the generic marriages, and also engagements (which I use to represent a union which creates illegitimate children, as it has a dashed line.)
Each symbol has a custom colour, and I use Trebuchet font. Sometimes I the "pet" diamond symbol to represent groups of people. 
There are also two custom Tags.

The above points aren't that relevant though, as I've reproduced the bug on a new blank sheet with a single 6-person family.

If there's any possibility of some help, it'd be great. Thanks!

Edited: Monday, November 23, 2015 by El-Daddy
Posted Monday, November 23, 2015 - Post #36224
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GenoPro version: 3.1.0.1

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Strange, on my machine it is working fine.  Can you try pasting into MS Word or PowerPoint?
Posted Monday, November 23, 2015 - Post #36225
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GenoPro version: 3.1.0.1

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Usually I use Irfanview and works well, even with fairly large trees.
With Paint, in fact, not all objects are pasted. (With W10).


Vittorino Lepore 
"
Se non porti almeno una soluzione, anche tu fai parte del problema" or "If you don't bring at least a solution, even you're a part of the problem"


Edited: Monday, November 23, 2015 by vlepore
Posted Tuesday, November 24, 2015 - Post #36230
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GenoPro version: 3.0.0.7

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GenoProSupport (23-Nov-2015)
Strange, on my machine it is working fine.  Can you try pasting into MS Word or PowerPoint?


If I copy-paste to Word or PowerPoint first, then copy-paste that to Paint, it works perfectly.
It's an odd solution, but it works! Thank you.

Edited: Tuesday, November 24, 2015 by El-Daddy


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