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I can't delete a mysterious second website

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Author My GenoPro account had two trees websites! I can delete one, the other doesn't.
Koneko
Posted Tuesday, May 16, 2017 - Post #37987
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GenoPro version: 3.0.1.0
Last Login: Tuesday, May 16, 2017
Posts: 6, Visits: 27
I can't delete my family tree.

I follow the instructions of @Genome in:

http://support.genopro.com/Topic37716.aspx

Trough "My Profile" option I can delete my family tree in :

http://familytrees.genopro.com/jideko-selles-oguino/

but... I search in Google my name and surnames and.. alehop! my family tree is undeleted!! in this URL:

http://familytrees.genopro.com/323519/jideko-selles-oguino/default.htm


(I'm user 323519, not is another user that copied my family tree)


Is this a Genopro error?
Why did I have two trees?
Am I in mistake?
Or please, can someone from Genopro delete this second copy of my tree, that I can't delete?

Sorry for my poor English, I hope that you understand my strange problem.

 Thanks

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GenoProSupport
Posted Tuesday, May 16, 2017 - Post #37988
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GenoPro version: 3.1.0.1
Last Login: Saturday, August 31, 2024
Posts: 4,887, Visits: 22,769
I removed your publication at http://familytrees.genopro.com/323519/jideko-selles-oguino/default.htm


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