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I can't delete a mysterious second website
I can't delete a mysterious second website
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My GenoPro account had two trees websites! I can delete one, the other doesn't.
Koneko
Posted Tuesday, May 16, 2017
-
Post #37987
Forum Newbie
Customers
GenoPro version: 3.0.1.0
Last Login: Tuesday, May 16, 2017
Posts: 6,
Visits: 27
I can't delete my
family tree
.
I follow the instructions of @Genome in:
http://support.genopro.com/Topic37716.aspx
Trough "My Profile" option I can delete my family tree in :
http://familytrees.genopro.com/jideko-selles-oguino/
but... I search in Google my name and surnames and.. alehop! my family tree is undeleted!! in this URL:
http://familytrees.genopro.com/323519/jideko-selles-oguino/default.htm
(I'm user 323519, not is another user that copied my family tree)
Is this a Genopro error?
Why did I have two trees?
Am I in mistake?
Or please, can someone from Genopro delete this second copy of my tree, that I can't delete?
Sorry for my poor English, I hope that you understand my strange problem.
Thanks
Tags:
delete family tree
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I can't delete a mysterious second website
By
Koneko
(
Tuesday, May 16, 2017
)
I removed your publication at...
By
GenoProSupport
(
Tuesday, May 16, 2017
)
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