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GenoPro is crashing while generating a report

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Author The crash occurs after generating 2500 HTML pages
Posted Sunday, October 29, 2017 - Post #38346
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yes, I also downloaded the windows update and yes, the problem is corrected
thanks for all help
best regards, Guy Przytula
Posted Wednesday, October 18, 2017 - Post #38330
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Thanks, Ron, for this hint.
Have downloaded it and it solved my problem with creating the big Gedom file, although I had stripped down my file of non essential data by app 25%.
Posted Tuesday, October 17, 2017 - Post #38327
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Last Login: 2 days ago @ 8:38 PM
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Yay!  Its 17th October and MS has delivered the Windows 10 Fall Creators Update (Os version 1709 Build 16299.15) to my laptop.

And guess what it DOES FIX this issue (for me anyhow). A report for some 3500 individuals and 1050 families peaked at about 72Mb Ram usage. 

Why oh why could they not have put out a hotfix for this earlier.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


Edited: Wednesday, October 18, 2017 by genome
Posted Wednesday, September 27, 2017 - Post #38316
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Well I'm pinning my hopes on the imminent Windows 10 Fall Creators Update, due to be released around 17th October.  This will will bring the general release build version, currently 16299, beyond that of the working Insider Program Fast Ring release I tested against earlier (16241) so hopefully it will still have the patch that fixes the problem.  However I have still not come across an official Microsoft notification of this Scripting bug.

A note of caution that if you also get this problem with earlier versions of Windows, i.e. before original Windows 10 Creators Update or earlier versions of Windows (8,7, etc) then it may not be the same issue. So if you get the failure under Windows 7 say, then if you can get a copy of your .gno to me then I will try to look into it further.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Wednesday, September 27, 2017 - Post #38315
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any new progress on this ?
I still cannot generate reports..
no work-around ?
all help welcome
best regards, Guy
Posted Monday, August 7, 2017 - Post #38264
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I am surprised to see that you are getting this failure when running it under Windows 7 as well as Windows 10 as my testing indicated it was caused by Windows 10 Creators Update.

If it is the same problem then the memory leak will occur with almost any .gno such as the Harry Potter sample, although RAM may not be completely exhausted. You should see memory for GenoPro.exe increasing steadily when monitored e.g. with Task Manager. Can you still generate from your .gno dated 20.7.17 ?  If so maybe we need to look at updates to it since then.



'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Monday, August 7, 2017 - Post #38263
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Am (likewise) experiencing report generation CRASHES with error msg [below] ...when compiling a build of my GNO (27,250 names) --> HTML for FTP upload to my private website.  It's failing on Win 10 Enterprise, 64-bits, current version (Phenom Quad-core, 8-GigaB RAM, 2-TeraB HDD) & under Windows 7 Enterprise, 64-bits, current version (Intel I7, 8-GigaB RAM, 1-TeraB HDD).  Am using 2016 version 3.0.1.0 GenoPro, with (EN) Narrative Report 2016-07-16.  Various "tags" are red-flagged as errors - but I am not even using those tags.  The failures began after my last successful "build" of 2017-07-20 c.f. [link]: 

http://www.kuhmann.com/Genealogy/default.htm

Shall attempt a "build" under 32-bit Windows 10 Enterprise, current version (installed to a 64-bit CPU computer, AMD Athlon x2, 4-GigaB's).


SCREEN SHOT
----------------

http://support.genopro.com/Uploads/Images/2a92ced1-79d9-4d94-a512-e30f.jpg
Posted Saturday, July 29, 2017 - Post #38242
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Well after joining Microsoft's Windows Insider Program and spending another 3 or 4 hours applying the latest preview from the Fast Ring i.e.Windows Version 1703 (OS Build 16241.1001) I can confirm this bug has been fixed by Microsoft! 

 Will eventually get rolled out more generally at some point I guess.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Friday, July 28, 2017 - Post #38241
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Is there a third, temporary, option? Does a wine version use the Win10 VBScriptor or can it use a 'working' version. If so can a wine GenoPro now generate reports?
Posted Friday, July 28, 2017 - Post #38240
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We are not alone with this issue https://stackoverflow.com/questions/45274885/vbscript-consumes-memory-after-creators-update-win-10-64bit 

M$ have messed up again big time!

Just spent over 4 hours 'upgrading' my Windows 10 Home 64bit with Creators Update and guess what? , I now have the out of memory problem when trying to generate a Narrative Report!.

It looks like you have two choices, either uninstall the Windows 10 Creators Update (Google it if not sure how) but NOT recommended.  Or wait for MS to realise the error of their ways and provide a fix.


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"


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