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academic registration key

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Author I receive an error after entering my instructor's registration key
Posted Sunday, February 25, 2018 - Post #38565
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Gamma
GenoPro version: 3.0.1.2

Last Login: Tuesday, May 15, 2018
Posts: 1, Visits: 2
After entering my instructor's registration key, I receive the following error message: "The registration key XXXX is not, you must enter the whole registration key; not just the first characters." 

"Would you like to continue with this registration key?"

After I click YES, I get into and am able to use the program. The instructor key is valid and allows me to access and save. I am concerned I may experience issues later as I complete my assignment. 

My instructor confirmed the registration code and other students have not reported this issue. 

Error snip.PNG (10 views, 81.78 KB)
Posted Monday, February 26, 2018 - Post #38567
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Gamma
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GenoPro version: 3.0.1.2

Last Login: Monday, May 21, 2018
Posts: 4,399, Visits: 21,624
Sswain is not your registration key.  Your registration key is 3-NJWJ-97EQ-LCYX-TMP, and sswain is the academic referrer ID giving you a key of 180 days instead of 14 days.


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