GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum


Home » GenoPro Help and Technical Support » Web site and Online services » Please update your website


Please update your website

Click to view RSS...
Author
maurof
Posted Wednesday, August 14, 2019 - Post #40042
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Gamma

Customers
GenoPro version: 3.1.0.1
Last Login: Saturday, July 30, 2022
Posts: 4, Visits: 13
I bought GenoPro today but was very disappointed in finding out a couple of things:

 * without Internet Explorer (I tried Firefox and Chromium on linux) I was not able to click "Checkout with PayPal". This is just unacceptable in 2019 especially because many people, including me, do not use Windows anymore
 * please configure https on "support.genopro.com" and alla related subdomains. If forced the entire forum breaks down and this is also not good, considering that I login with my account password
 * it is not very clear where I'm supposed to recover my key in case I lost it

I honestly really like this software and have had a very nice experience with the devs, so I hope that my complaint is listened.

Tags:
GenoPro dev2
Posted Friday, August 23, 2019 - Post #40051
Junior Member

Junior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior MemberJunior Member


Gamma
Customers
FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.0
Last Login: Wednesday, March 9, 2022
Posts: 14, Visits: 140
Hi Maurof,

   First of all, we are very sorry for the problems you had.  Thank you very much for letting us know with very useful details.  This is the first we hear about these issue, I guess we just don't have that many people trying to purchase GenoPro while running on Linux.

  I will personally look into both issue and let you know when they are resolved.

  If you ever lost your key you can simply post on the forum and we can resend it to your email address, or you can follow the instructions here: https://www.genopro.com/registration/account-recovery/

  Sorry for your troubles, hope you have a good night.

Edited: Friday, August 23, 2019 by GenoPro dev2


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse


Powered By InstantForum.NET 2010-3-x © 2024
Execution: 0.000. 7 queries. Compression Enabled.