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problems with tool bars

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Author the addiction and some medical conditions no longer in tool bar
Posted Tuesday, May 25, 2021 - Post #41470
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Gamma
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GenoPro version: 3.0.1.0

Last Login: Saturday, March 26, 2022
Posts: 2, Visits: 9
Hi All

i am having issues regarding the addiction and some of the medical condition symbols. as you can see they are no longer here and seem to have been replaced with duplicates of the relationship symbols. i have tried clicking and unclicking the relevant box in the view tab, but nothing changes. on older genograms i have created the info is still on the sheet, but the symbols are no longer in the tool bars. have any of you got any idea how to sort this? i have the latest 2020 version but i had the issue before i updated and hoped the update would fix it. any help is massively appreciated. thank you



Edited: Thursday, March 24, 2022 by GenoProSupport
Posted Wednesday, May 26, 2021 - Post #41472
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FamilyTrees.GenoPro.com
GenoPro version: 3.1.0.1

Last Login: 19 minutes ago
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see http://support.genopro.com/Topic37638.aspx Smile


'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
Posted Thursday, May 27, 2021 - Post #41473
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 8:21 AM
Posts: 4,731, Visits: 22,501
Select the Tools menu and the menu item Options. You will see several Genogram Options, one is Display Genogram Symbols for Family Relationships. When you restart GenoPro, you should see a different toolbar.
Posted Friday, January 14, 2022 - Post #41943
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Last Login: Friday, January 14, 2022
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I'm having the same problem. This just started today. I've tried checking and unchecking boxes, but the medical tool bar is completely gone. Not helpful!
Posted Friday, January 14, 2022 - Post #41945
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Gamma
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GenoPro version: 3.0.1.0

Last Login: Saturday, March 26, 2022
Posts: 2, Visits: 9
I ended up re installing the program. After that no issues
Posted Saturday, January 15, 2022 - Post #41946
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 8:21 AM
Posts: 4,731, Visits: 22,501
Re-installing does not work as GenoPro remembers the toolbar settings. After changing the settings you have to restart GenoPro. GenoPro was built using the MFC framework and the toolbars are initialized when the application starts.
Posted Monday, March 21, 2022 - Post #42097
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Gamma
GenoPro version: 3.1.0.1

Last Login: Monday, March 21, 2022
Posts: 5, Visits: 9
So how do I restart genogram pro?? Are you suggesting that I restart my computer, or is this a different restart process specific to the program? 
Posted Thursday, March 24, 2022 - Post #42102
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 8:21 AM
Posts: 4,731, Visits: 22,501
I think I understand what you mean... you want the toolbar to show the medical conditions like below:
http://support.genopro.com/Uploads/Images/37e8f2a8-9f31-4498-a1b1-4ca3.png


To change this, you have to go to the Options dialog from the Tools menu.  Uncheck the option Display Genogram Symbols for Family Relationships and restart GenoPro.

http://support.genopro.com/Uploads/Images/9f949c2c-5895-4b6e-ae7d-93c7.png


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