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Need help with Registration Key & Wizard

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Posted Wednesday, July 21, 2021 - Post #41599
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Gamma
GenoPro version: 3.1.0.1

Last Login: Sunday, August 15, 2021
Posts: 1, Visits: 8
Tried Wizard "upgrade" choice, response returned "current version = 3.1.0.1"
Support Team helped me to re-discover permanent key ending in 32844, TMP key provided, practice file is now limited as indicated.
Hoping to use permanent key (September 2010) or upgrade at discounted rate if allowed. "Pay card" info would not register during attempt to purchase.

Best options or next steps sorely needed.



Be well, thanks for your help.
Posted Monday, July 26, 2021 - Post #41606
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Gamma
FamilyTrees.GenoPro.com
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GenoPro version: 3.1.0.1

Last Login: Yesterday @ 8:21 AM
Posts: 4,731, Visits: 22,501
Dear Barbara,
Your key ending with 32844 is for GenoPro 2011 available at https://www.genopro.com/2011

You may use this key to upgrade to GenoPro 2020 for a one-time payment of $15 USD
Posted Wednesday, June 8, 2022 - Post #42243
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Last Login: Wednesday, June 8, 2022
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TMP key has been given, and the practice file has now been restricted as shown quordle. I would want to utilize the permanent key (September 2010) or upgrade at a reduced fee if it is possible. During the effort to buy anything, the information for the "Pay card" did not register.
Posted Friday, June 10, 2022 - Post #42249
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Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 8:21 AM
Posts: 4,731, Visits: 22,501
TMP key has been given, and the practice file has now been restricted as shown quordle. I would want to utilize the permanent key (September 2010) or upgrade at a reduced fee if it is possible. During the effort to buy anything, the information for the "Pay card" did not register.
I don't understand what is the issue, and what GenoPro and Quordle have in common.


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