GenoPro Home
GenoPro Home  |  Get Started With My Genealogy Tree  |  Buy  |  Login  |  Privacy  |  Search  |  Site Map
 

GenoPro Support Forum




Registration Key no longer works.

Click to view RSS...
Author
Posted Tuesday, November 2, 2021 - Post #41816
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 3.1.0.1

Last Login: Thursday, November 4, 2021
Posts: 2, Visits: 3
I purchased GenoPro 2007 ver 2.0.0.6 in April 2018 and I still have the Purchase Receipt email with Registration Key. (It ends in -63075) 

I have been very happy with GenoPro, and recently on purchasing a new computer I have installed the program and was editing an existing file of some 120 people. When I went to save the file it said that I could not save it without either entering the Registration Key or obtaining an Evaluation Key.  Forgetting I had previously purchased GenoPro, I clicked on the Evaluation Key button and obtained and entered this temporary Key.

Now checking back and finding my earlier purchase, I attempted to ender my 'valid' key.  GenoPro now does not recognise the Registration Key.


I am still using the same email address as my original purchase. Am I expected to repurchase the program?

Will updating to the latest GenoPro version allow the Registration Key to work?

Dennis Wright
Melbourne, Australia
Posted Tuesday, November 2, 2021 - Post #41817
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Customers
GenoPro version: 3.1.0.1

Last Login: Thursday, November 4, 2021
Posts: 2, Visits: 3
Hi All,

I took a chance and updated to GP2020 3.1.0.1 and magically the Registration Key was accepted ! Smile

Sorry to trouble you all, one Happy Camper again  Smile Smile Smile
Posted Thursday, November 4, 2021 - Post #41820
Legendary Master

Legendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary MasterLegendary Master

Administrators
Moderators
Customers
Gamma
FamilyTrees.GenoPro.com
Translator
GenoPro version: 3.1.0.1

Last Login: Yesterday @ 3:22 PM
Posts: 4,684, Visits: 22,396
Glad you had the issue resolved.


Similar Topics

Click to view RSS...
Expand / Collapse

Reading This Topic

Expand / Collapse